Payment Policy

  • Sole Decree Last updated: 3 August 2026

    This Payment Policy explains how payments work when you shop with Sole Decree.

    Accepted Payment Methods

    We accept the following payment methods at checkout:

    • Major credit and debit cards (Visa, Mastercard, American Express)
    • Other secure payment options available through our checkout, such as Apple Pay, Google Pay, Shop Pay, or PayPal, where offered

    (Please confirm the exact methods your checkout supports and I'll tailor this list.)

    Currency

    All prices on our Site are displayed and charged in British Pounds (GBP £). If you are paying with a card issued outside the UK, your bank may apply currency conversion and any related fees — please check with your card provider.

    When You're Charged

    Payment is taken in full at the time you place your order. Your order is only confirmed once payment has been successfully processed.

    Payment Security

    We take payment security seriously. All transactions are processed through secure, encrypted payment gateways. We do not store your full card details on our servers — payment information is handled directly by our trusted payment processor in compliance with PCI DSS (Payment Card Industry Data Security Standard).

    VAT

    All prices include VAT where applicable, in line with UK law. A VAT breakdown is provided on your order confirmation and receipt where relevant.

    Payment Issues

    If your payment is declined, please check that your card details, billing address, and available funds are correct, or try an alternative payment method. If you continue to experience issues, please contact us and we'll be happy to help.

    Refunds

    If you are entitled to a refund under our Return & Refund Policy, it will be issued to your original payment method. Please allow a few business days for your bank or card provider to process and display the refund.

    Fraud Prevention

    We reserve the right to cancel or decline any order where fraudulent or unauthorised payment activity is suspected. If this happens, we will contact you using the details provided at checkout.

    Contact Us

    If you have any questions about payments, please get in touch:

    Sole Decree 29 Deeley Rd, Nine Elms, London SW8 4XG Email: info@soledecree.co.uk Contact page: https://www.soledecree.co.uk/pages/contact