Terms of service
Sole Decree Last updated: 3 August 2026
Welcome to Sole Decree. These Terms of Service ("Terms") govern your use of our website at soledecree.co.uk (the "Site") and your purchase of any products from us. By accessing the Site or placing an order, you agree to be bound by these Terms. Please read them carefully.
1. Who We Are
Sole Decree 29 Deeley Rd, Nine Elms, London SW8 4XG Email: info@soledecree.co.uk Contact page: https://www.soledecree.co.uk/pages/contact
2. Eligibility
By using our Site or placing an order, you confirm that you are at least 18 years old, or are using the Site under the supervision of a parent or guardian, and that you have the legal capacity to enter into a binding contract.
3. Products
We aim to display our products, descriptions, and pricing as accurately as possible. However, we do not guarantee that colours, images, or descriptions are entirely accurate, and slight variations may occur. We reserve the right to limit quantities, discontinue products, or correct pricing errors at any time.
4. Orders and Acceptance
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity. A contract between us is only formed once we confirm your order by email.
5. Pricing and Payment
All prices are listed in GBP (£) and include VAT where applicable, unless stated otherwise. We reserve the right to change prices at any time, though changes will not affect orders already confirmed. Payment must be made in full at the time of order through our approved payment methods.
6. Shipping and Delivery
- Handling time: 1–2 business days
- Delivery time: 5–8 business days
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by circumstances outside our reasonable control, such as courier delays or customs.
7. Returns and Refunds
We offer a 30-day return window from the date of delivery, with free return shipping and no restocking fee. No items are designated final sale. Full details are set out in our Return & Refund Policy.
8. Your Statutory Rights
Nothing in these Terms affects your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, which give you additional protections such as a right to cancel most online orders within 14 days.
9. Intellectual Property
All content on the Site, including text, graphics, logos, images, and design, is the property of Sole Decree or our licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content from the Site without our prior written permission.
10. Acceptable Use
You agree not to use the Site for any unlawful purpose, to attempt unauthorised access to our systems, to interfere with the Site's operation, or to submit false or misleading information when placing an order.
11. Limitation of Liability
To the fullest extent permitted by law, Sole Decree shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased, except where such liability cannot be excluded or limited by law (for example, death or personal injury caused by our negligence, or fraud).
12. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect and use your personal information.
13. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Contact Us
If you have any questions about these Terms, please contact us:
Sole Decree 29 Deeley Rd, Nine Elms, London SW8 4XG Email: info@soledecree.co.uk Contact page: https://www.soledecree.co.uk/pages/contact